PRIVACY POLICY

Welcome to MIHU. Your privacy matters to us. At MIHU, we are committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data.

1. Introduction

MIHU is an "Accessible Communication App for All." Our mission is to create an inclusive platform that bridges communication gaps between businesses and the disability community while ensuring privacy, trust, and accessibility for every user.

We collect only the information necessary to provide and improve our services.

2. How We Use Your Information

We use collected information to:

  • Create and manage user accounts

  • Provide accessible communication services

  • Improve app performance and accessibility features

  • Personalize user experiences

  • Respond to customer support requests

  • Prevent fraud, abuse, or unauthorized activities

  • Comply with legal obligations

3. Accessibility Commitment

As an inclusive communication platform, MIHU may collect accessibility-related preferences solely to improve user experience and provide appropriate communication support.

We do not use accessibility information for discriminatory purposes.

4. Sharing of Information

MIHU does not sell user information.

We may share information only in the following situations:

Service Providers

Trusted third-party vendors who help us operate our services, including:

  • Hosting providers

  • Analytics services

  • Customer support tools

  • Technical infrastructure partners

Legal Requirements

We may disclose information if required by law or if necessary to:

  • Comply with legal obligations

  • Protect MIHU rights and safety

  • Prevent fraud or security threats

5. Data Security

We implement reasonable administrative, technical, and security measures to protect your information against:

  • Unauthorized access

  • Data loss

  • Misuse

  • Alteration

  • Disclosure

While we strive to use commercially acceptable methods to protect your data, no system can guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary to:

  • Provide our services

  • Meet legal obligations

  • Resolve disputes

  • Enforce our policies

When information is no longer required, it may be securely deleted or anonymized.

7. Your Rights & Choices

Depending on applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw consent where applicable

  • Request account termination

You may also use the "Delete App" or account deletion features available through MIHU.

8. Third-Party Services & Links

Our website or app may contain links to third-party websites or services.

MIHU is not responsible for the privacy practices, content, or policies of external websites. Users are encouraged to review third-party privacy policies independently.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect service improvements, legal requirements, or operational changes.

Updated policies will be posted on our website with revised effective dates. Continued use of MIHU after updates constitutes acceptance of the revised policy.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us through the Company or Contact section of our website.

Thank you for trusting MIHU — making communication accessible for all.